Frequently Asked Questions
Shopping
Indonesia
We ship for free within Indonesia using EMS (Express Mail Service) a subsidiary of POS Indonesia.
If you are in Bali and would like to get your order delivered as fast as possible, we can also provide express delivery via GO-JEK. Therefore please contact us before your order.
Worldwide
We ship international using EMS (Express Mail Service) a subsidiary of POS Indonesia. With it’s global network EMS can deliver to over 190 countries worldwide. To see who is your global network partner in your country please visit the EMS website.
We ship international using EMS (Express Mail Service) a subsidiary of POS Indonesia. With it’s global network EMS can deliver to over 190 countries worldwide. To see who is your global network partner in your country please visit the EMS website. For international orders not covered by free delivery we charge a shipping flat rate of 25$. Orders above 100$ are free for delivery.
Delivery time is depending on your location and order day and may vary between 3-10 working days. During the order process you can track your order at the
Payment
International
For our international customers we offer the following payment methods:
Credit Card, Paypal
Indonesia
For our indonesian customers we offer the following payment methods:
Credit Card, ATM/Bank Transfer, GO-PAY, Clickpay, Indomaret
We make great strides in making the payment process safe. Our shopping cart is SSL (Secure Sockets Layer) protected, establishing a secure encrypted link between our website and your computer. We don’t store your credit card information on our server. Only the payment provider can see your sensitive data.
Orders & Returns
Orders are placed by fulfilling the checkout process.
We also allow “guest” orders in our online shop without the need to create an account. For your convenience and better tracking, we recommend to create an account.
During the order process you can track your order at the EMS website.
You have two ways to return a product.
Online
Complete the Return Form, which was sent out with your order. Include a copy of your original invoice and your completed Return Form in your parcel. Post it back to Niconico Swimwear HQ:
Jl. Gunung Salak Utara
Gang Shangrila No.1b
Denpasar 80117
Bali, Indonesia
Niconico Store
All items purchased online can be exchanged at any of any of our Niconico
Swimwear retail stores. Therefore head into a store with the item you like to change, the complete the Return Form and a copy of your original invoice.
For all returns, our Returns and Refund Policy applies.
