Privacy Policy

It is your responsibility to read and familiarise yourself with the niconico swimwear Privacy Policy. To do this, go to the CUSTOMER CARE page and click on the provided link.

This Privacy Statement applies to all personal information collected by niconico swimwear via the internet, including without limitation, by way of the niconico swimwear website located at www.niconicoswimwear.com

niconico swimwear recognizes the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, niconico swimwears instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication, unless you provide your consent. When you register with niconico swimwear you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

What niconico swimwear collect

In order to provide our clients with the service they deserve niconico swimwear collects the information that our clients give us. This may include personal information given to us by you when you fill in questionnaires, contact forms or other sections of the niconico swimwear website or when you post or input information to the niconico swimwear website; and about how you use the niconico swimwear website.

We study our clients’ and visitors’ use of our website so we can improve our services and enhance your niconico swimwear experience. When you register with niconico swimwear, you give us your name and email address. niconico swimwear does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

How niconico swimwear use the information you provide

If you give us your name and email address, we may contact you by email with special information about niconico swimwear and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that partners, our affiliates and we maintain and improve services to our clients. niconico swimwear will not otherwise use or disclose any information about you without your consent

Will niconico swimwear share your information with other entities?

niconico swimwear does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, niconico swimwear contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting niconico swimwear in these endeavours and subject to strict contractual confidentiality obligations. niconico swimwear will not otherwise use or disclose any information about you without your consent, unless: the use or disclosure is for one of the purposes described in or otherwise permitted by this policy; the use or disclosure is required or permitted by law; we believe it necessary to provide you with a service which you have requested; we believe it necessary to protect the rights, property or personal safety of another person or niconico swimwear; or the assets or operations of niconico swimwear’S business are transferred to third party.

If you do not provide requested information, niconico swimwear may not be able to provide you with access.

PRIVACY SECURITY

niconico swimwear will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. niconico swimwear uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. niconico swimwear will not be responsible for events arising from unauthorized access to your personal information.

Use of this Website

You will be required to register to use some of the features on this Site. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately at the following e-mail address secretary@niconicoswimwear.com

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by niconico swimwear and its associates, and subject to copyright.

Your Activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Links and Third Party Representation on this Website

niconico swimwear holds no liability or warranties for any other website that you may have access through this Site.

niconico swimwear has no control over content that may be publish on Other Websites that are linked to niconico swimwear and the accuracy of information published on the Other Website.

niconico swimwear is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material.

RETURN

Your satisfaction is our highest concern and we sincerely hope you love your new pieces.
Please note we attend to returns and customer service on Monday’s and Thursday’s only.
If you’ve sent an enquiry it will be dealt with on the next available day.

RETURN & EXCHANGES

Products terms of use are stated on care tags, as well as on our web site. In the event that a product would not give you entire satisfaction, you can return it to us for an exchange, but you will pay the shipping costs for sending back the return and for receiving the replacement item, so please check the shipping costs involved.
We accept returns of merchandise purchased only from our web site within 10 days from the date of shipment. Items returned should be in its original packaging, unworn, liner in place and with all tags attached. For hygienic reasons, we cannot accept returns of any bottoms or swimwear that have been tried in direct skin contact.Reject resulting from a misuse will not be accepted by Niconico. Defects may be returned for servicing. Niconico will repair, exchange or refund by credit note, in the stated order, and will remain the sole party deciding of replacement terms.Sale items cannot be returned nor exchanged.Process for returning an item:
Send an email to shop@niconicoswimwear.com listing your Name, Invoice Number, and the reference of the item(s) you would like to return.
Please specify the reason (size or colour exchange), or send a photo if there is a defect.
Our customer care will handle your claim within 48 hours.
When your claim is accepted, you will receive a confirmation email, and return the item to us, along with all information stated above.

RETURN PROCESS

All returns must be authorised within 7 days of delivery. Upon receiving your goods, we advise you try them on straight away. If you chose to return any items, please do the following.
1. Item/s must be unwashed and show no signs of wear. All labels, packaging and hygiene strip must be in their original condition.
2. Email shop@niconicoswimwear.com to notify us of your return so we can authorise your return. If you wish to make an exchange – let us know which item you would      like instead. We are unable to hold available stock for periods longer than 14 days.
3. Once the items have been received they will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or refund on the cost      at purchase (excluding original shipping cost) directly to the credit card or PayPal account used for the purchase. You will receive email notification of this.

*Return postage costs are your responsibility and we recommend shipping the package through a tracked service; niconico mare cannot replace items that are lost during shipment.

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